Terms and Conditions
1. ACCEPTANCE & RESPONSIBILITY.
Payment of the deposit constitutes acceptance of these Terms and Conditions.
2. CHECK IN/ CHECK OUT
Check-in time is normally 2pm on the arrival date and check out time is 11am on departure date, but we are flexible by arrangement subject to other guest arrival and departures.
3. PAYMENT
A deposit of 50% must be received within 2 days to secure the bookings; the booking will be confirmed once this deposit is received. Payment in full must be received no later than 7 days prior to your arrival.
Payment of the amount due must be received in Australian $ net of any bank or other transaction charges.
Please ensure payments are made within the specified time limits or the booking will be cancelled automatically without notice or liability to you.
We accept payment by the following methods: credit card via Paypal; direct deposit into our bank account via online transfer or payment at any CBA branch (we will advise you of our bank details); bank cheque or money order.
Cash payments are not accepted except by prior arrangement at the time of booking.
4. CANCELLATION OR VARIATION
If you wish to vary or cancel your booking please contact us immediately via email or phone 02 4998 3107.
If you cancel more than 30 days before the intended arrival date, your deposit will be refunded in full less a $75 administration fee. If you cancel 8- 30 days before check-in date there will be no deposit refund.
For cancellation less than 7 days before check-in date there is no refund and full payment is required.
A variation of the booking which reduces the number of nights stay or reduces the number of guests will be a treated as a cancellation of the booking in respect of those nights/guests. Please note that a minimum two-night stay applies to all bookings and three nights on long weekends unless otherwise agreed to.
If Management is able to re-let the property for the period cancelled a further refund may be made less administration charges, commissions and expenses.
5. SECURITY BOND
We reserve the right to request a bond payment of $300 at the same time as the outstanding balance of your Booking. It will be credited to your designated payment method once our property has been inspected and deemed left in a similar state to your arrival. We agree to ensure this occurs within 7 working days of your departure.
Any damage, loss or expense incurred by Management as a result of your breach of these Terms & Conditions will be charged against the bond. Examples of this include but are not limited to any breakage, damage or excess cleaning requirements, or extra guests beyond those declared.
6. SMOKING
Applegums is a NO SMOKING property. Smoking inside will attract a non-negotiable $150 cleaning & deodorising fee.
7. PETS
Pets are allowed at the Property. Pet owners are responsible for cleaning up after their pets both within and outside the property. Pets are not allowed on furniture at any time. Any evidence of pets on furniture may incur extra cleaning fees, and in the event of a smelly mishap a non-negotiable cleaning and deodorising fee of $150 fee applies.
Pets must be vaccinated in accordance with Australian Veterinary Association regulations and a copy of the animal's vaccination record provided prior to arrival.
Owners agree to follow the rules set out on our Pets page.
8. YOUR OTHER RESPONSIBILITIES
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination and eviction without refund, and extra charges may be made for security and other expenses.
Before departure all food must be removed from fridges, and crockery and cutlery washed and packed away. The property must be left in a clean and tidy condition.
You are responsible for the safekeeping and replacement of accommodation keys. Duplicate keys will be provided at an additional charge of $50.
Payment of the deposit constitutes acceptance of these Terms and Conditions.
2. CHECK IN/ CHECK OUT
Check-in time is normally 2pm on the arrival date and check out time is 11am on departure date, but we are flexible by arrangement subject to other guest arrival and departures.
3. PAYMENT
A deposit of 50% must be received within 2 days to secure the bookings; the booking will be confirmed once this deposit is received. Payment in full must be received no later than 7 days prior to your arrival.
Payment of the amount due must be received in Australian $ net of any bank or other transaction charges.
Please ensure payments are made within the specified time limits or the booking will be cancelled automatically without notice or liability to you.
We accept payment by the following methods: credit card via Paypal; direct deposit into our bank account via online transfer or payment at any CBA branch (we will advise you of our bank details); bank cheque or money order.
Cash payments are not accepted except by prior arrangement at the time of booking.
4. CANCELLATION OR VARIATION
If you wish to vary or cancel your booking please contact us immediately via email or phone 02 4998 3107.
If you cancel more than 30 days before the intended arrival date, your deposit will be refunded in full less a $75 administration fee. If you cancel 8- 30 days before check-in date there will be no deposit refund.
For cancellation less than 7 days before check-in date there is no refund and full payment is required.
A variation of the booking which reduces the number of nights stay or reduces the number of guests will be a treated as a cancellation of the booking in respect of those nights/guests. Please note that a minimum two-night stay applies to all bookings and three nights on long weekends unless otherwise agreed to.
If Management is able to re-let the property for the period cancelled a further refund may be made less administration charges, commissions and expenses.
5. SECURITY BOND
We reserve the right to request a bond payment of $300 at the same time as the outstanding balance of your Booking. It will be credited to your designated payment method once our property has been inspected and deemed left in a similar state to your arrival. We agree to ensure this occurs within 7 working days of your departure.
Any damage, loss or expense incurred by Management as a result of your breach of these Terms & Conditions will be charged against the bond. Examples of this include but are not limited to any breakage, damage or excess cleaning requirements, or extra guests beyond those declared.
6. SMOKING
Applegums is a NO SMOKING property. Smoking inside will attract a non-negotiable $150 cleaning & deodorising fee.
7. PETS
Pets are allowed at the Property. Pet owners are responsible for cleaning up after their pets both within and outside the property. Pets are not allowed on furniture at any time. Any evidence of pets on furniture may incur extra cleaning fees, and in the event of a smelly mishap a non-negotiable cleaning and deodorising fee of $150 fee applies.
Pets must be vaccinated in accordance with Australian Veterinary Association regulations and a copy of the animal's vaccination record provided prior to arrival.
Owners agree to follow the rules set out on our Pets page.
8. YOUR OTHER RESPONSIBILITIES
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination and eviction without refund, and extra charges may be made for security and other expenses.
Before departure all food must be removed from fridges, and crockery and cutlery washed and packed away. The property must be left in a clean and tidy condition.
You are responsible for the safekeeping and replacement of accommodation keys. Duplicate keys will be provided at an additional charge of $50.